Data & Privacy

1ji Privacy Policy – How We Handle Your Personal Data

This Privacy Policy explains exactly what personal data 1ji collects from players, why we collect it, how it is used, who it may be shared with, and what rights you have over your own information. We have written it to be straightforward and readable rather than buried in dense legal language.

Last updated: June 2026

What This Policy Covers at a Glance

These cards highlight the main areas of the 1ji Privacy Policy. They are a starting point — the full policy sections below contain the complete details:

What Data We Collect

We collect the information you provide at registration — name, date of birth, phone number and payment details — plus technical data generated during your use of the platform such as device type, session logs and transaction records. We do not collect more than we need.

How We Use Your Data

Your data is used to operate your account, process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and Bank Transfer, verify your identity, detect fraud and improve the platform experience. We do not sell your data.

Who We Share Data With

Data may be shared with payment processors to handle your transactions, identity verification services when required, and technical infrastructure providers. We do not share your personal data with third parties for advertising or marketing purposes.

How We Protect Your Data

Player account data and transaction information are protected using encryption in transit and at rest. Access to personal data within the 1ji platform is restricted to staff and systems with a legitimate operational need for it.

Your Rights Over Your Data

You have the right to request access to the personal data 1ji holds about you, to request corrections of inaccurate information, and to request deletion of your data subject to our legal obligations. Contact support to exercise these rights.

Cookies and Tracking

1ji uses cookies and similar technologies to keep your session active, remember preferences and understand how the platform is being used. Essential cookies are required for the platform to function. Analytics cookies help us improve the experience.


1 About This Policy

This Privacy Policy applies to all services offered by 1ji, including the website at 1ji.app, the Android application and any other channel through which the 1ji platform is made accessible. It governs how we collect, process, store and protect personal data belonging to registered players and visitors.

By creating an account on 1ji, you confirm that you have read and understood this policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, you should not register an account or use the platform.

We review and update this policy from time to time. The current version is always accessible from the footer of every page on the 1ji platform. The date of the most recent update is shown at the top of this page.

2 Data We Collect

1ji collects personal data in two main ways: information you provide directly during registration and account use, and technical data generated automatically when you use the platform.

Information you provide directly:

  • Full name and date of birth (required for account registration and age verification)
  • Phone number (used for account communication and two-factor authentication)
  • Payment details including JazzCash wallet number, Easypaisa wallet number, bank account details or card information used for deposits and withdrawals
  • Identity documents submitted for verification purposes when requested
  • Any communication you send to 1ji support, including the content of queries and complaints

Technical data collected automatically:

  • Device type, operating system version and browser or application version
  • IP address and approximate geographic location derived from it
  • Session data including login times, session duration and platform navigation patterns
  • Game play data including games played, stakes, outcomes and session histories
  • Transaction logs covering deposits, withdrawals, bonus credits and account balance changes
  • Cookies and similar tracking data as described in Section 7

We do not collect your contacts, camera data, microphone data or any device permissions beyond those needed for the platform to function correctly. The 1ji Android app requests only the minimum permissions required for account access, payment processing and platform operation.

3 How We Use Your Data

Your personal data is used exclusively to operate the 1ji platform and provide its services to you. The specific purposes are:

Purpose Data Used
Account creation and management Name, date of birth, phone number
Age and identity verification Name, date of birth, identity documents
Processing deposits and withdrawals Payment method details, transaction records
Fraud detection and security monitoring IP address, device data, session logs, transaction patterns
Responsible gaming tools Game play data, session history, deposit frequency
Customer support Account data, transaction records, support communications
Platform improvement and technical maintenance Anonymised usage data, error logs, performance metrics
Communication about your account Phone number, account status

We do not use your personal data for targeted advertising, profiling for marketing purposes, or any commercial activity beyond the direct operation of your 1ji account. We do not sell your data to any third party.

4 Legal Basis for Processing

1ji processes your personal data on the following grounds:

  • Contract performance: Processing necessary to provide the services you have signed up for — account management, payment processing and game access.
  • Legal obligation: Processing required to comply with fraud prevention, anti-money laundering and age verification obligations.
  • Legitimate interests: Processing for fraud detection, platform security and improving platform functionality, where these interests do not override your privacy rights.
  • Consent: Where we rely on your consent for specific processing activities (such as optional communications), you can withdraw that consent at any time by contacting support.

5 Data Sharing

1ji shares personal data only where necessary to operate the platform. The categories of third parties who may receive your data are:

  • Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the payment information required to process your deposits and withdrawals. These processors operate under their own privacy and security standards.
  • Identity verification services: Where document-based identity verification is required, data may be passed to a third-party verification provider.
  • Cloud and infrastructure providers: The technical infrastructure running the 1ji platform uses third-party hosting and cloud services. These providers process data on our behalf under data processing agreements.
  • Legal and regulatory bodies: Where required by law, court order or legitimate authority request, 1ji may disclose personal data to law enforcement or regulatory bodies.

We do not share personal data with advertising networks, social media platforms, data brokers or any third party for commercial purposes beyond those listed above.

No Data Selling: 1ji does not sell, rent or trade your personal data to any third party for any purpose. Your account data belongs to you.

6 Payments and Financial Data

When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, Bank Transfer or card, the relevant payment details are transmitted to the appropriate payment processor to complete the transaction. 1ji stores a record of the transaction amount, method, timestamp and outcome for account management and dispute resolution purposes.

Full card numbers and wallet PINs are never stored by 1ji. Payment credentials are handled by the relevant payment processor and transmitted over encrypted connections. 1ji retains only the information necessary to maintain a transaction record and to support withdrawal requests back to the same payment method.

If you believe there is an error in your transaction history or a payment has not been credited correctly, contact 1ji support with your transaction reference number. We will review the relevant records and respond promptly.

7 Cookies and Similar Technologies

1ji uses cookies and similar client-side storage technologies to operate the platform effectively. Cookies used by 1ji fall into the following categories:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during a session, security tokens that protect your account and cookies that maintain your language and regional settings. Essential cookies cannot be disabled without breaking core platform functionality.
  • Functional cookies: Remember your preferences such as your preferred deposit method or notification settings between sessions. These improve convenience but are not strictly required for the platform to operate.
  • Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where errors occur and how features are used. This data is aggregated and anonymised. It is used internally to improve the platform experience.

The 1ji Android app uses equivalent local storage mechanisms to maintain session state and preferences. No advertising or cross-site tracking cookies are deployed by 1ji.

You can control cookie storage through your browser settings. Blocking essential cookies will prevent you from logging in and using the platform. Blocking analytics cookies will not affect your ability to play games, place bets or process payments.

8 Data Retention

1ji retains personal data for as long as your account is active and for a reasonable period thereafter to meet legal, fraud prevention and dispute resolution obligations. The specific retention approach by data type is:

  • Account registration data (name, date of birth, phone number) is retained for the life of the account and for a period after account closure.
  • Transaction records are retained for a minimum period to support financial record-keeping requirements and for the resolution of potential payment disputes.
  • Game play data (session histories, bet records, game outcomes) is retained for account management purposes and for responsible gaming monitoring. Aggregated, anonymised game data may be retained for a longer period for platform analysis.
  • Support communications are retained for the period reasonably needed to resolve the matter raised and for reference in case of related future queries.
  • Identity verification documents submitted in response to a verification request are retained for the period required to satisfy the verification purpose and any related legal obligations, then securely deleted.

When data is no longer needed, it is deleted or anonymised in a manner that prevents re-identification.

9 Security Measures

Protecting player data is a core part of how 1ji operates. The security measures in place include:

  • Encryption of personal and financial data in transit using TLS (HTTPS) for all web and app communications.
  • Encryption of sensitive data at rest in our storage infrastructure.
  • Access controls restricting internal access to personal data to staff and systems with a legitimate operational need.
  • Two-factor authentication options available for player accounts to add a layer of protection against unauthorised login.
  • Fraud detection systems that monitor account activity for patterns associated with account takeover, identity fraud and money laundering.
  • Regular security reviews of platform infrastructure and third-party dependencies.

No system can guarantee absolute security. If you suspect your account has been accessed without your authorisation, contact 1ji support immediately so we can take action to secure your account and investigate.

10 Your Rights Over Your Data

As a 1ji player, you have the following rights regarding your personal data. To exercise any of these rights, contact 1ji support with your request:

Right of Access

Request a copy of the personal data 1ji holds about you, including account details, transaction history and game play data.

Right to Correction

Request correction of inaccurate or incomplete personal data held in your account. For most data, corrections can be made directly through account settings.

Right to Deletion

Request deletion of your personal data. This right is subject to our legal obligations to retain certain records. We will explain any limitations that apply.

Right to Restrict Processing

Request that we limit how we use your data in certain circumstances, such as while a data accuracy dispute is being resolved.

Right to Portability

Request your personal data in a structured, commonly used format where this is technically feasible and where data was provided directly by you.

Right to Object

Object to processing of your data that is based on our legitimate interests. We will review the objection and respond with our assessment.

We will respond to data rights requests within a reasonable timeframe. In most cases, we will aim to respond within 30 days. If a request is complex or involves large volumes of data, we will inform you of the expected timeline.

11 Minors and Age Restrictions

1ji is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Minors must not register accounts or use the platform. If we become aware that an account has been registered by a person under 18, the account will be closed immediately and any associated personal data will be deleted.

If you believe a minor has accessed the platform or created an account, please contact 1ji support immediately with the relevant details so we can investigate and take appropriate action.

12 Updates to This Policy

1ji may update this Privacy Policy from time to time to reflect changes in platform functionality, data practices or applicable requirements. When material changes are made, we will make reasonable efforts to inform active players through the platform or other appropriate communication channels.

The effective date of the current version is shown at the top of this page. Continued use of the 1ji platform following publication of an updated policy constitutes your acceptance of the revised terms. If you do not accept a change, you should close your account and stop using the platform.

13 Contact and Data Queries

For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how your personal data has been handled, please contact the 1ji support team. Contact details are available in the footer of every page on the platform.

When contacting us about a data query, please include your registered phone number or username to help us locate your account records and respond accurately. For data deletion or access requests, please state your request clearly so we can process it correctly.

If you have a concern about your gaming behaviour rather than a data query, please visit our Responsible Gaming page for information on the tools available to you.


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